Testimonials

These are just a few of the many direct reviews we receive from our many satisfied customers. If you're a customer we've undertaken work for and wish to leave feedback, we'd appreciate a review on Google - please visit: www.g.page/VulcanFire/review (opens a new window)

 

We have had a visit from Lee one of your employees today to carry out our regular testing and PAT testing. I must say that Lee was a pleasure to have with us, he was courteous to all staff causing minimal disruption to the working day. He left a coffee to go cold as he just got on with the job determined to get it all done in the day. He has done a brilliant job and he is a credit to your company!

Carole - ERNEST GRIFFITHS | Consulting Engineers

31.01.22

Had Hadyn come to service our building today (Llandudno) he was great, ended up doing extra jobs in our holiday flats too, so great to get everything up to date.

Joanna Hughes

31.01.22

Can we please have a quote for the faults found by your Engineer on today's service visit. (Great support). Can I also say on behalf of our Team, How helpful and respectful Hayden was to ensure our Confidential service, Clients and Staff, where not disturbed throughout his visit. 10/10 for professional understanding and service delivery.

Donna Williamson - The Forward Trust

27.01.22

Just for info, Hayden attended this morning for our prearranged service. He was extremely polite and courteous, very engaging and explained everything he was doing in detail. He explained he was still quite new and was enjoying his role, so I just wanted to let you know!

Rachel Greenwood - WAFC

26.01.22

Good afternoon, thankyou for your service today, Hayden did a great job and was very helpful and polite.

Rachael (Dental Receptionist)

26.01.22

Good afternoon, thankyou for your service today, Hayden did a great job and was very helpful and polite.

Rachael (Dental Receptionist)

26.01.22

We had one of your engineers, Lee, on site again today and I just wanted to let you know how well he represents your company. Lee is always courteous and efficient as he works around the team in our busy office and warehouse. He has also been very helpful in suggesting ways in which we can implement a scheduled replacement programme for some of the aging hardware we have on site.

Matthew Verrall - Countrywide Freight Group

24.01.22

Connor was very thorough, helpful, polite and friendly and Vulcan Fire is an amazing company to work with.

Claire, CMC Properties.

Use Vulcan Fire across all of my contracts, wouldn't hesitate to recommend them.

Anon

The work has excellent and they have both got their heads into a poorly maintained system in not the easiest of sites to navigate and cleared many issues. One of the main issues regarding the fire doors that has been fixed and tested has been an issue on site for 18 months and brought up in each site H&S meeting by senior management. Yesterday I managed to report that the doors had been fixed (along with many other issues) to which senior management commented in the meeting that they believe Vulcan fire are the company to take over future maintenance which from my point of view is an un heard comment before regarding any service provider. Please can you personally pass on thanks to both of them.

Anon

Vulcan Fire always without fail provide a very comprehensive, professional service. The support and advice that the team provides is vital and most importantly they give me the confidence to know that our systems are always maintained and repaired to the highest standards. I cannot recommend their service highly enough as they are a great company to work with.

Anon

We have had the pleasure of working with Vulcan for several years, they have been responsible for Servicing our Extinguisher's and also our yearly Fire Risk Assessments, for which I would like to thank them for their continuous delivery time after time. Their extremely personable staff are always willing to go that extra mile. I cannot recommend them highly enough.

Anon

I have only been with the company a short time but your help with background and knowledge of our systems has been invaluable. It is re-assuring to know that we have such a reliable company as yourselves to call upon in times of need for what it is a critical part of our operation.

Anon

Exceptional service and prompt and very thorough paperwork. Thank you!

Anon

We have used Vulcan Fire for a number of power station refurbishment projects over recent years, they have gone the extra mile, well thousands of miles to obtain parts from suppliers around the globe where other national companies have indicated obsolescence. A level of service and commitment not found in many service sector business'.

Anon

I have now worked with Vulcan for over 2 years and intend to continue working them! They have proved to be very professional and efficient. They are accommodating and I trust them to do their best for us at all times; they continually put our needs as their client first and go above and beyond the contract we have in place with them.

Anon

Working with Vulcan we have streamlined our fire fighting equipment process, working with them to produce an annual schedule with location lists, forecasts and accountability. We have reduced our annual spend by creating a more efficient system, allowing us to identify additional services and requirements. Excellent customer service, experience and knowledge allows us to trust in the work they do as we continue to use Vulcan as our approved supplier.

Anon

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